Refund Policy

Thank you for shopping at www.curiousandbeautifulthings.co.uk.

 

If you are not entirely satisfied with your purchase, we're here to help. 

 

Returns 

 

You have 30 days to return an item from the date you received it. 

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Your item must be in the original packaging. 

Your item needs to have the receipt or proof of purchase. 

 

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Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). 

You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

 

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Shipping 

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You will be responsible for paying for your own shipping costs for returning your item unless the item has been delivered damaged in transit.

Shipping costs are non-refundable. 

If you receive a refund, the cost of shipping will be deducted from your refund. 

 

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​Damaged Item/s

 

We want to ensure that you are protected in the event of receiving a damaged product. If you receive an item that is not in its stated condition, please contact us within 7 days of delivery. We will assess the situation and work with you to arrange a refund. Your satisfaction is our priority and we are committed to providing a seamless resolution.

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Contact Information

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If you have any questions on how to return your item to us, contact us

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